If you are a new Communications Field Training Officer (CTO), this course will teach you the basic processes to apply when training new telecommunicators. If you are a CTO Program Manager who has not attended CTO training, this course will equip you with the skills to handle CTO and Trainee situations within your agency. Communications center shift supervisors who attend this course will learn helpful information that will enable them to work effectively with the CTOs and Trainees on their shifts.